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4.3

Ive been trying to call the customer service number but have been unable to reach anyone. When we were in vacation we went to the BAB workshop to build a bear.

While we were there I bought 2 ornaments (which I took pictures of on my phone). When we were halfway driving home- we live out of state, it was then I realized that the date on the bottom of the feet on my ornaments were dated 2019. I tried calling the store we bought them from and was told there was nothing they could do and that I needed to contact corporate. I would be happy to just ship my 2 ornaments back and get a refund put back onto the debit card I used to pay.

I still have my receipt and like I mentioned above I even took pictures of the bottom of the ornaments showing 2019. If you could please get back to me and let me know what you would like for me to do I would really appreciate it.

You can email me back or call me at my cell number listed below. Thanks so much!

User's recommendation: BAB is a great place to go and your child/children will have the time of their lives picking everything out for their special bear or animal. We would definitely go back again!

Monetary Loss: $8.

Preferred solution: Full refund.

Build A Bear Pros: Nice and soft stuffed animals, Great kids gift, Cute, Has the tag, Nice items.

Build A Bear Cons: Customers service, Poor customer service.

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